Pen Bay Healthcare is a not-for-profit family of services which includes Pen Bay Medical Center, a Leapfrog Group 2012 National Top Hospital and the largest community hospital in Midcoast Maine, as well as Pen Bay Physicians & Associates, Kno-Wal-Lin Home Care and Hospice, Quarry Hill Retirement Community and the Knox Center for Long Term Care. Through these organizations, and with a staff of more than 100 outstanding physicians and more than 1,500 healthcare professionals, we are able to provide the people of Midcoast Maine with a continuum of both routine and specialty patient-centered medical services. Pen Bay Healthcare is a member of the MaineHealth system.

Members of the media or press, please visit our press center for information.


Our Mission
Pen Bay Healthcare is a community healthcare system dedicated to caring for the sick and injured and to improving the health and quality of life of the people of Midcoast Maine.

Our Vision
Pen Bay Healthcare will provide exceptional care that contributes to our community members being among the healthiest in America.


Our Values – “I CARE

— Integrity —
We maintain an atmosphere of trust by working as a team, by showing respect for one
another and the people we care for, and using clear, open and honest communication.

— Compassion —
We pledge to provide excellent quality healthcare in a
compassionate, cheerful and efficient manner.

— Accountability —
We maintain a physically secure and spiritually uplifting
environment for each other and the people we serve.

— Respect —
We recognize that each of us is an important member of our team and has unique strengths and skills.
All of us contribute to providing a safe, friendly and healing atmosphere.

— Excellence —
We strive for excellence, both in clinical practice and in personal service, so that we exceed our community’s expectations.

Pen Bay Healthcare’s strategic plan articulates a clear, compelling, and shared vision for our organization that affirms our mission. This vision is manifested and organized under five strategic priorities:

  • The Experience
  • Community Health Improvement
  • Provider Alignment
  • Environment & Culture
  • Quality & Cost of Care
Download the 2013-2015 Strategic Plan
We are proud to provide nationally recognized healthcare right here in Midcoast Maine. Learn more about our Awards & Recognition.
In the fall of 1901, nine physicians, with the help of public subscription, purchased the ‘Fessenden-Stakpole Homestead’ on the corner of Maple and White streets in Rockland. For $3,000 they bought the house and equipped it as an 11-bed hospital. This was the beginning of the Knox County General Hospital.

In 1959 and 1969, extensive renovations and additions brought the number of beds up to 89. Also in 1969, officers from Camden Community Hospital and Knox County General Hospital formed the Penobscot Bay Medical Center Corporation.

On Oct. 5, 1975, Penobscot Bay Medical Center opened its doors as a modern, 106-bed acute care facility. In June of the following year the former Knox County General Hospital began operations as the Knox Nursing Home, a 44-bed intermediate care facility. In August, 1976 the Physicians Building adjacent to PBMC was completed, providing office space near the hospital for PBMC physicians.

In 1982 Penobscot Bay Medical Center and Camden Health Care Center formed the Northeast Health System, since June 2006 called Pen Bay Healthcare. Since that time, Pen Bay Healthcare has grown to include Pen Bay Speech and Hearing, Kno-Wal-Lin Home Care & Hospice, Choice Skyward, and most recently, Mid-Coast Mental Health Services. Other services, such as the PBMC Child Care Center and Health Connections (an employee health service) have been added to our growing list of community service organizations and agencies.

In 1992, the 1919 section of the former Knox County General Hospital was demolished to make way for the new, state-of-the-art Knox Center for Long Term Care. In 1994 the boards of the various Northeast Health components united to become one governing board. Also in 1994, the newly constructed Psychiatric & Addictions Recovery Center (PARC) opened at PBMC.

In 2000, PBMC celebrated its 25th anniversary with a series of events and the unveiling of a quilt made by members of the hospital staff, trustees, and volunteers. The quilt hangs in the main corridor of the hospital. Meanwhile, extensive additions and renovations gave the hospital an entirely new face for the 21st Century.

In 2002, the Quarry Hill retirement community opened on the site of the former Camden Health Care Center. Convenient to intown Camden, Quarry Hill offers independent living amid the privacy of 26 landscaped acres, as well as services for assisted living, skilled nursing, rehabilitation and Alzheimer’s care.

On Aug. 2, 2005, Pen Bay Healthcare and Mid-Coast Mental Health Center announced that after careful consideration, and determination of real benefit to our community and patients, the Boards of both organizations have approved the plan for MCMHC to be acquired by PBH. As the name change from Northeast Health to Pen Bay Healthcare in June 2006 indicates, change is constant as we grow to meet the needs of our community. In 2010, MCMHC was acquired by MaineHealth in Portland.

In January 2011, Pen Bay Healthcare became a full member of MaineHealth and the hospital changed its name to Pen Bay Medical Center, uniting the organization under the well-recognized Pen Bay name.

Mark Biscone
Mark A. Biscone, CPA, FACHE

PBH Chief Executive Officer
(207) 921-8204


Erik A. Frederick, MHA
PBH Chief Operating Officer
(207) 921-8211


David T. Bachman, MD
Chief Medical Officer
(207) 921-8207


Felton_David copy
David Felton

Regional Chief Information Officer
(207) 338-9390


Paula Delahanty, RN, BSN, MHSA
Vice President, Nursing Services
(207) 921-8547


Louis Dinneen
Regional Vice President, Facilities & Support Services
(207) 921-8613


Tom Girard, SPHR
Senior Director Human Resources
(207) 921-6965


Linda Drinkwater, CPA, FHFMA

Regional Chief Financial Officer
(207) 921-6721


Mike Rich, PT
Vice President, Rehabilitation & Community Health
(207) 921-3961


Mary Sargent
Administrator, Quarry Hill
(207) 921-6209


Eleanor Willmann
Vice President, Development
(207) 921-6710