The Penobscot Bay Medical Center Pharmacy is pleased to offer discharge prescription services to patients being treated at PBMC.
Benefits
Our goal is to ease your transition from the hospital back to your home. When filling your prescrptions at the PenBay Pharmacy our licensed staff pharmacists will offer you the assurance that you are leaving with your medications, and with the knowledge of their uses and directions, or any other important information you need to know about your medications.
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Frequently Asked Questions
Can my prescription be put on my hospital bill?
Prescriptions filled upon discharge cannot be added to your bill. The service provided here at PenBay is the same as that offered by any retail pharmacy.
Do you accept my prescription insurance plan?
We accept a majority of prescription insurance plans, and directly bill your prescription to your insurance provider. You are responsible for any co-payment required by your insurance carrier at the time of pickup.
Some of the plans we accept are: Aetna, Anthem, Blue Cross and Blue Shield NY Finger Lakes, Care Mark, Cigna, CLaimsPro, Eckerd Health Services (TDI), Express Scripts, Healthy Maine, Maine Care, Maine RX, Martins Point, NPA, Paid, PCS, Pharmacare, Restat, Wellpoint.
Do you accept Workers' Compensation for prescriptions?
Unfortunately we do not accept workers' compensation for prescription coverage (unless you are a hospital employee). We will gladly fill your prescription, but you will need to pay in full, and then seek reimbursement from your employer.
What types of payment do you accept for prescriptions?
The pharmacy will accept cash, check or VISA/MasterCard.
What if I forgot to bring my prescription insurance card to the hospital?
The pharmacy will gladly phone your regular pharmacy to get your prescription insurance information, or call the insurance provider you specify for your coverage.
How will I be notified when my prescriptions are ready?
Once your prescriptions are filled, we will notify you either by calling your hospital room or Day Surgery to let your nurses know, or by calling your name if you are waiting across the hall from the pharmacy.
What if I have refills on my prescription?
If your doctor indicates that you may refill your prescription, we simply document on the back of the original prescription that it was filled the original time at the PBMC Pharmacy. We will return the prescription to you, and you may obtain your remaining refills at your regular pharmacy.
Do I have to come to the pharmacy myself or can someone else pick up my medication?
You or someone you designate may come to the pharmacy to pick up your prescriptions. At this time a pharmacist will be available to go over the discharge medications with you or the person you designate. You will also be given a drug information sheet with each prescription for your review.
How do I let you know I'd like my discharge prescriptions filled here?
If you are an inpatient or Day Surgery Patient, let your nurse know you would like the PBMC Pharmacy to fill your prescriptions, and they will provide us with your prescriptions. If you have been treated in the Emergency Department, just follow our map to the pharmacy and present us with your prescriptions.
When is the pharmacy open?
We are open 7 a.m. to 9 p.m. on weekdays and 7 a.m. to 6 p.m on weekends and holidays.
Where is the pharmacy?
The pharmacy is located on the main floor of the hospital, just across from the Special Care Unit.
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