Mission and Values
Pen Bay Healthcare is a community health care system dedicated to caring for the sick and injured and to improving the health and quality of life of the people of mid-coast Maine.
- We pledge to provide excellent quality healthcare in a compassionate, cheerful and efficient manner.
- We strive for excellence, both in clinical practice and in personal service, so that we exceed our community’s expectations.
- We maintain an atmosphere of trust by working as a team, by showing respect for one another and the people we care for, and using clear, open and honest communication.
- We recognize that each of us is an important member of our team and has unique strengths and skills. All of us contribute to providing a safe, friendly and healing atmosphere.
- We maintain a physically secure and spiritually uplifting environment for each other and the people we serve.
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Pen Bay Healthcare is an integrated system that enables us to provide the very best in healthcare services to our own families and those of our community throughout their lives.
Whether our patients are with us for an hour, a week or reside with us long-term, we want them to have confidence in care we provide. We understand that maintaining the trust of the community is important, therefore we are dedicated to and accountable for safe patient care at all times.
By working in concert and utilizing the best technologies we can ensure that:
- Clinicians throughout PBH have around the clock access to relevant patient data.
- We utilize best practices and implement clinical performance standards.
- We are partners with each other and our patients.
- We not only care for people when they are sick, injured or have chronic conditions, but work to keep them well.
- We recognize our jobs are unique and carry a special responsibility – so we are willing to constantly learn and improve.
While ours is a task that is never done, we strive to end each and every day with a sense of pride in the care we have provided to the community.
This service is offered by the following organizations: